In the eighth part of our behind-the-scenes series, in which we let you in on some of Baobab Suites’ hidden corners as well as meeting some members of our fabulous team, we enter the reservations office hidden away behind reception and discover a little more about someone who many know via email but very few meet face to face, Daniel.
NAME: DANIEL GARCÍA
POSITION: RESERVATIONS MANAGER
NATIONALITY: SPANISH (CANARIAN)
A little bit about me:
I’m from Gran Canaria, which is where I studied hotel management. From there I spent five years working in Lanzarote, which is when I first began working in 5-star hotels and is also where I met my wife! We moved to Tenerife seven years ago, which is when I started in the reservations department and began the journey that has led me to my current role.
What I most like about my job is:
Generally speaking, everything! The level of organisation and amount of information we have to process is very high and includes checking things like occupancy, rates and the availability of suites on a daily basis, as well as controlling all the bookings, with everything that entails. It’s a challenge to keep on top of all the information I handle, knowing how it affects the overall running of the hotel, but it’s very rewarding. Also, knowing that we have very positive feedback and a high level of customer satisfaction makes me very proud of our hotel and of the entire team.
When I’m not working I love:
Sport. In fact, I make the most of any spare time I get to exercise whenever possible! Beach volleyball has been my favourite sport for the past few years, although I also enjoy playing tennis and padel tennis.
My favourite part of Tenerife is:
The south, especially the area around the Las Vistas and El Duque beaches – they’re my favourite. The contrast with the north of the island (places like La Orotava, La Laguna, Puerto de la Cruz, etc.) is just incredible.
At work the place I like the most is:
Activate Sports Club, mostly because of the beach volley, but I love the hotel as a whole. The design and facilities make it a truly unique place.
The word that best describes me is:
Perseverance.
