1
How to apply for a job or internship at Hotel Baobab Suites ?
For any job or internship application, please visit here . For any additional request please contact the Human Resources Department E-mail: crew@baobabsuites.com Phone: +34 822 07 00 30
3
Does Hotel Baobab Suites have special offers, gift boxes or vouchers?
We are able to offer you various special offers, check them here
5
How can I file a complaint about my stay at the Hotel Baobab Suites hotel?
We are sorry to hear you have a complaint. To submit your grievance, please send an email to: hello@baobabsuites.com and experiences@baobabsuites.com with the following information, we will get back to you as soon as possible:
- Reservation or accommodation number (if you have one)
- Request
- Email address
- Phone number
7
Is there a restaurant in Hotel Baobab Suites ?
Definitely, Baobab Suite Adeje has 4 restaurants:
• Restaurant BB Lounge Club:
- International, Family style
- Open 7/7.
- Open all year.
• Opening times:
- from 09:00 to 23:00.
• Restaurant BiteBuffet:
- Fusion, Buffet
- Open 7/7.
- Open all year.
• Opening times:
- from 07:30 to 10:30.
- price range: $
• Restaurant La Placita:
- Breakfasts, snacks and drinks
- Open 7/7.
- Open all year.
• Opening times:
- from 08:00 to 22:30.
- price range: $
• Restaurant Kar Bon:
- Mediterranean, Fine Dining
- From Tuesday to Saturday:
Lunch: from 13:00 to 16:00
Dinner: from 18:00 to 22:00
- Open all year.
9
Does Hotel Baobab Suites do day passes ?
We do not have day passes.
11
Do you accept kids at Hotel Baobab Suites ?
Children are welcome.
Children up to 3 years old can stay with their parents for free.
Children prices
: •between 4 and 12 years old (1 EUR/night).
Adult rate applies from 13 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We offer a club for children from 4 to 12 years old.
• Access to the kids club: Free
• The kids club is open all year round from 10:00 to 13:00 and from 14:00 to 18:00.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: booking@baobabsuites.com.
13
What are Hotel Baobab Suites hotel rate plans?
We offer 2 rate plans:
- Bed & breakfast.
- Sublime service (Breakfast, Daily cocktail, 15 min massage with aromatherapy, Stewardship service: bed opening, chocolates and perfume).
15
What time is breakfast served at Hotel Baobab Suites?
At Baobab Suites we offer four different options for breakfast:
- Breakfast in Suite ( from 07:30 to 10:30)
- Bite Buffet Breakfast (from 07:30 until 10:30)
- BB Lounge Club (from 09:00 until 11:30)
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How many rooms are there at Hotel Baobab Suites ?
We have 125 rooms.
• 5 Infinity Indulgence room(s) of 171 M² with a capacity of up to 7 guest(s).
• 5 Infinity Euphoria room(s) of 177 M² with a capacity of up to 9 guest(s).
• 5 Infinity Harmony room(s) of 163 M² with a capacity of up to 7 guest(s).
• 5 Infinity Mar room(s) of 106 M² with a capacity of up to 7 guest(s).
• 5 Infinity Rio room(s) of 156 M² with a capacity of up to 7 guest(s).
• 8 Serenity Elegance room(s) of 129 M² with a capacity of up to 5 guest(s).
• 8 Serenity Allegra room(s) of 101 M² with a capacity of up to 5 guest(s).
• 8 Serenity Essence room(s) of 129 M² with a capacity of up to 5 guest(s).
• 8 Serenity Mar room(s) of 95 M² with a capacity of up to 5 guest(s).
• 8 Serenity Rio room(s) of 85 M² with a capacity of up to 5 guest(s).
• 8 Serenity Lago room(s) of 97 M² with a capacity of up to 5 guest(s).
• 8 Serenity Bliss room(s) of 68 M² with a capacity of up to 5 guest(s).
• 8 Serenity Pico room(s) of 78 M² with a capacity of up to 5 guest(s).
• 15 Divinity Breeze room(s) of 110 M² with a capacity of up to 3 guest(s).
• 15 Divinity Lago room(s) of 64 M² with a capacity of up to 3 guest(s).
• Main amenities: TV, air conditionner, non smoking.
19
Is there a spa at Hotel Baobab Suites ?
Baobab Suites does not offer a Spa but a complete medical-aesthetic centre.
Baobab Wellness by Nirama offers a wide variety of Ayurvedic treatments and rituals that will make your stay an unforgettable memory.
Whether you want to be pampered, or need to recover from something that worries you, this place is the perfect one for you. --> ayurveda@nirama.org
21
Does Hotel Baobab Suites hotel offer brunch?
We are sorry, we do not offer brunch
We recommend these restaurants for brunch:
• Suka fruit & salad
C. Roma, 38660 Costa Adeje, Santa Cruz de Tenerife, España
• Bloom Bar & Brunch
Av. de Las Gaviotas, 20, 38679 La Caleta, Santa Cruz de Tenerife, España
23
Are there any gym facilities at Hotel Baobab Suites ?
Our Activate Sports Club is open Monday to Friday from 07:00 to 21:00. Saturday from 09:00 to 17:00 and Sundays closed. - Access to fitness area and group classes are complimentary for our guests.
- Services at Activate include Personal Training, Yoga, Pilates, Physioteraphy etc.
Just bring a sport outfit and we will provide the rest. ;)
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Is it possible to plan celebrations at Hotel Baobab Suites hotel?
Unfortunately, we don't have event rooms.
27
Are pets (dogs and cats...) allowed at Hotel Baobab Suites ?
We are sorry, pets are not allowed.
29
What are the activities at or close to Hotel Baobab Suites ?
We suggest the following nearby activities:
• Whale & Dolphin watching 105 EUR
• Private Luxury Catamaran charter at sunset 990 EUR
• Electric Bike Hiring 25 EUR
• Fly Paragliding Tenerife 80 EUR
• Diving in Tenerife 75 EUR
• Horse riding 80 EUR
• Private Thai Chef Experience 125 EUR
• Twin Romantic Experience 299 EUR
31
Is there a swimming pool at Hotel Baobab Suites ?
Have a look at our swimming pool details below:
•Swimming pool:
- Outdoor
- Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Open all year
- Heated: all year long
- Temperature: 26°C/79°F
- No age restriction
- Size: L:31 M, W:9 M and D:1.4 M
- Access is free for our guests
- Open to public: No
- No time limit
- Max capacity: 100 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
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What is Hotel Baobab Suites star rating?
Our hotel is independent.
- Star rating: 5 stars.
- AAA rating: 1 diamond.
- Service category: Upscale.
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What is the cancellation policy for Hotel Baobab Suites ?
Baobab Suites offers free cancellation up to 48h prior to check-in. After this time, the first night will be charged in case of no-show or cancellation. Exceptions:
- Christmas: free cancellation up to 21 days prior to arrival.
- Easter: free cancellation up to 72h prior to arrival.
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Does Hotel Baobab Suites have a reward & loyalty program ?
With our Baobab Fidelity Club you will enjoy a wide range of advantages from your first stay and also benefit from a 10% discount by booking directly on our website. Benefits include: Priority Booking Late check-out subject to availability. 10% discount on hotel services. Special discounts in associated establishments.
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Why is it better to book direct at Hotel Baobab Suites ?
These are the advantages of booking direct with us:
• Best price guaranteed and unique deals
• Design Amenities
• Welcome Pack
• Free parking
• Complimentary shuttle service to the Beach
• PressReader
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What are the opening/closing dates at Hotel Baobab Suites ?
We are open all year round.
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What are the payment methods accepted at Hotel Baobab Suites ?
Depending on the rate you select, payment will either be upon reservation or check-in. At check-in, you will need a valid credit card and an ID. If you’re having trouble making your reservation contact us and we’ll assist you. We accept the following payment methods:
- MasterCard
- American Express
- Visa
- Maestro
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Does Hotel Baobab Suites work with travel agents?
We love to work with travel agents. Email us directly at booking@baobabsuites.com to benefit from special rates.
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What is the amount of the city tax at Hotel Baobab Suites?
There is no city tax.
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What time is the check in at Hotel Baobab Suites ?
Room check-in is available from 15:00.
Please note that in order to open a credit line and charge the room, and also as a guarantee in case of damage to your suite, you must leave the details of a valid credit or debit card on which we will make a retention of 200 euros, as a deposit, which will be automatically returned to your account 2 days after your departure. We do not offer an early check-in service, however if you provide your arrival time and the suite is available, we will do our best to organize it.
Please note this is subject to availability.
- Our guests are arriving early are welcome to relax and enjoy our facilities.
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What time is the check out at Hotel Baobab Suites ?
Room check-out is scheduled at 12:00.
- Our guests are welcome to enjoy our facilities for the rest of the day.
- To request a late check-out, please contact our front desk team on the check-out day so that they can inform you of availability and associated cost. This service is subject to availability and cannot be booked in advance.
53
May we leave our luggage before check in, at Hotel Baobab Suites ?
Secure luggage storage is available for all our guests for free before check-in and after check-out.
55
Is the reception at hotel Hotel Baobab Suites open 24/7?
The front desk is open 24/7.
57
What is the price of breakfast at Hotel Baobab Suites ?
Breakfast is included in your rate. We do not accept external visitors for breakfast.
59
What is the breakfast menu at Hotel Baobab Suites ?
At Baobab Suites we offer three different options for breakfast:
- Breakfast in Suite
- BB Lounge Club
- Buffet
61
Does Hotel Baobab Suites hotel cater for special dietary requirements for breakfast?
We are able to accommodate the following dietary requirements for breakfast Available at all times:
- Vegan & vegetarian.
- Almond-free, dairy-free & egg-free.
- Available upon request (let us know at check-in): Organic.
- Gluten-free, nut-free, peanut-free, seafood-free, sesame-free & soy-free.
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Is there a parking at Hotel Baobab Suites ?
We have a free and secure parking lot. (Max vehicle height accepted: 300 CM). Our parking spots are limited and are subject to availability. It is not possible to book them in advance. Electric cars: We have a charging station for electric vehicles at no extra cost. Bike parking: We have a bike parking area.
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Is there a room service at Hotel Baobab Suites ?
Room service is available from 11:00 to 23:00. Dial 2176 on your room phone to place your order.
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Is there a free wifi at Hotel Baobab Suites ?
Wifi is available at the property.
-Standard wifi 200 Mbit/s: Free.
-Allowed for an unlimited number of devices.
-The network is secured.
-Pool and beach areas not included.
There is no ethernet connection.
4G and 5G also available.
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Do you sell public transport tickets & passes at the Hotel Baobab Suites hotel ?
We are sorry we don't sell metro/bus tickets. You can buy them at the closest metro station or directly on the bus You can also buy them at:
• Bus Station Av. de los Pueblos, 1, 38660 Costa Adeje, Santa Cruz de Tenerife, España
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Can Hotel Baobab Suites arrange special requests like wine, birthday cake, flowers, decoration, etc.?
We are able to accommodate special requests The following items are available:
- Champagne
- Flowers
- Balloons
- Cake
- Drink package
- Ecologic box
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Is Hotel Baobab Suites baby-friendly?
Babies are welcome. We are able to provide you the following items:
- Baby cot
- High chair
- Sterilizer
75
Does Hotel Baobab Suites offer a babysitting service?
We offer a babysitting service • Price: 18 EUR /hour
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Does the Hotel Baobab Suites have a concierge service?
We don't have a concierge service
79
How to recover lost items from Hotel Baobab Suites hotel?
Please send us an email at hello@baobabsuites.com with the following info:
- The item you left in the hotel and your:
- Accommodation number
- Departure date
- Home address
- Phone number
- E-mail address
81
Do you have currency exchange service and ATM at the Hotel Baobab Suites hotel ?
We can offer currency exchange. Please contact the front desk for further information. We have an ATM at the property.
83
Can guests receive packages at the Hotel Baobab Suites hotel?
We do accept deliveries up to 10 KG. Make sure to have your parcel delivered at this address: C. Roques del Salmor, 5, 38679 Costa Adeje, Santa Cruz de Tenerife, Spain
85
Which currencies are accepted at the Hotel Baobab Suites hotel ?
Online accommodation rates are displayed in EUR. To change currency, enter our reservation tool and look for the currency selector (usually on the top right area of the page). At the property, we accept payments in EUR. Invoices are available in EUR.
87
Does hotel Hotel Baobab Suites offer private transfer to/from airports or train stations?
From/toTenerife South Airport (TFS)
- Mercedes class E: 3 pax 1-way: 83€/ round trip: 150€
- Minivan 6-8 pax: 1-way: 97€/round trip: 173€
- Mercedes class E: 1-way: 183€/round trip: 296€
- Minivan 8 seats: 1-way: 190€/round trip: 355€
89
What are the taxi fares from Hotel Baobab Suites to the main points of interests ?
Here are some approximate taxi fares and time ranges
- Tenerife South airport (TFS) 35 EUR, 20mn.
- Playa Fañabe 15 EUR, 3mn.
- Mount Teide 170 EUR, 240mn.
91
Does Hotel Baobab Suites provide shuttle services to and from airports?
We offer a free daily transfer service to the Duque beach. For more information about airport transfers, please type in "private transfer" or contact our Experience Centre team directly.
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Does Hotel Baobab Suites have connecting rooms ?
Our suites range from 1 to 4 bedrooms with a total occupancy of 9 people in our largest suite, so your family or group of friends can be comfortable together.
95
Does Hotel Baobab Suites have family rooms ?
We are family friendly. Family rooms for 3 people and more:
- Infinity Indulgence
- Infinity Euphoria
- Infinity Harmony
- Infinity Mar
- Infinity Rio
- Serenity Elegance
- Serenity Allegra
- Serenity Essence
- Serenity Mar
- Serenity Rio
- Serenity Lago
- Serenity Bliss
- Serenity Pico
- Divinity Breeze
- Divinity Mar
- Divinity Lago
- Divinity Rio
- Divinity Bliss
- Divinity Eden
97
What is the smoking policy at Hotel Baobab Suites?
In room smoking is not allowed Smoking is not permitted in our accommodation balconies
99
What is supplied in the bathrooms at Hotel Baobab Suites ?
All of our bathrooms are equipped with:
Hair dryer, towels, bathrobe, bedroom slippers, soap, shower gel, shampoo, hair conditioner, magnifying mirror, beach towels and pool towels.
Upon request:
• For free: Cotton swabs, toothbrush, toothpaste and shower cap
Not available: Hairbrush and bidet
101
What is the size of the beds at Hotel Baobab Suites ?
- Infinity Indulgence rooms have 3 double beds(180x200cm)
- Infinity Euphoria rooms have 4 double beds(180x200cm)
- Infinity Harmony rooms have 3 double beds(180x200cm)
- Infinity Mar rooms have 3 double beds(180x200cm)
- Infinity Rio rooms have 3 double beds(180x200cm)
- Serenity Elegance rooms have 2 double beds(180x200cm)
- Serenity Allegra rooms have 2 double beds(180x200cm)
- Serenity Essence rooms have 2 double beds(180x200cm)
- Serenity Mar rooms have 2 double beds(180x200cm)
- Serenity Rio rooms have 2 double beds(180x200cm)
- Serenity Lago rooms have 2 double beds(180x200cm)
- Serenity Bliss rooms have 2 double beds(180x200cm)
- Serenity Pico rooms have 2 double beds(180x200cm)
- Divinity Breeze rooms have 1 double bed(180x200cm)
- Divinity Mar rooms have 1 double bed(180x200cm)
- Divinity Lago rooms have 1 double bed(180x200cm)
- Divinity Rio rooms have 1 double bed(180x200cm)
- Divinity Bliss rooms have 1 double bed(180x200cm)
- Divinity Eden rooms have 1 double bed(180x200cm)
- Divinity XS studio rooms have 1 double bed(180x200cm)
103
Is it possible to add an extra bed at Hotel Baobab Suites?
All suite types, with the exception of the studio, can include an extra bed of 90x200cm at no additional cost.
105
Is it possible to have twin beds at Hotel Baobab Suites?
The rooms that offer twin/split bed options are Infinity Indulgence, Infinity Euphoria, Infinity Harmony, Infinity Mar, Infinity Rio, Serenity Elegance, Serenity Allegra, Serenity Essence, Serenity Mar, Serenity Rio, Serenity Lago, Serenity Bliss, Serenity Pico, Divinity Breeze, Divinity Mar, Divinity Lago, Divinity Rio, Divinity Bliss, Divinity Eden and Divinity XS studio. When booking a room, select the right room type and do not hesitate to make your preference known in the "special request" section (that pops up right before you confirm the booking).
107
Do the rooms at Hotel Baobab Suites have kitchen facilities?
All rooms have a kitchen area equipped with the following amenities: microwave, stoves, oven, refrigerator, freezer, sink, dishwasher, washing machine, plates, glasses, cutlery, dishes, dishcloths, corkscrew, frying pan and saucepan.
109
Do the rooms at Hotel Baobab Suites have iron and ironing board?
Each room has an iron and an ironing board at your disposal.
111
Does Hotel Baobab Suites hotel have in-room safe?
To ensure maximum security of your personal belongings, you will find a safe in each room.
113
Does Hotel Baobab Suites provide adapters for charging electronic devices?
Electrical setting: 220-240V Digital plug in room:
- USB: No
- USB C: No
- Electric adapters: available for free
- Phone charger: available for free
115
Do rooms at Hotel Baobab Suites hotel include welcoming platters or coffee machines?
Yes
117
Are rooms in Hotel Baobab Suites equipped with a mini bar?
At Baobab Suites we offer a fully equipped kitchen in each suite, but this does not include the minibar service.
119
Does Hotel Baobab Suites have rooms with balcony ?
All of our rooms have a balcony
121
Does Hotel Baobab Suites have rooms with a view?
All our suites offer a frontal view of Costa Adeje and lateral sea views, with the exception of Serenity Pico, which offers mountain views, Divinity Eden with a garden view, and Divinity Studio with a view of the street.
123
Which languages does the staff speak at Hotel Baobab Suites ?
Our team speaks English, Dutch, French, German, Italian and Spanish.
125
What are the hygiene and cleaning measures at Hotel Baobab Suites ?
We take all necessary measures to ensure a safe and pleasant stay.
- A PCR test and a vaccination certificate are not required to enter the hotel.
- It is not compulsory to wear a mask in the hotel.
127
Does Hotel Baobab Suites hotel organize photoshoots or collaborate with influencers?
For more information, please contact our marketing department: marketingmanager@baobabsuites.com.
129
Does Hotel Baobab Suites hotel accept non residents ?
Visitors are indeed welcome.
131
Is there a bar at Hotel Baobab Suites?
Take a look at our list of bars
BB Lounge Club :
• Cocktail bar
• Smoking not allowed/ Wheelchair accessible
• Open 7/7
• Open to public
• Pets are not accepted in the restaurant
• No food served
• No age restriction
• No live entertainment
• No dress code is required
• No happy hour
La Placita:
• Beach club
• Smoking not allowed/ Wheelchair not accessible
• Open 7/7
• Open to public
• Pets are not accepted in the restaurant
• No food served
• No age restriction
• No live entertainment
• No dress code is required
• No happy hour
133
Does Hotel Baobab Suites hotel provide towels?
Available for free:
- Bathroom towels - changed every day
- Pool towels - pickup: Suites
135
Is there a tennis court at Hotel Baobab Suites hotel?
Take a look at racket sports activities:
Padel
- Court rates: 30 EUR /hour
- Open to public: Yes
137
Does Hotel Baobab Suites offer any water activities?
Our nautical center is open all year.
- Banana starting from 20 EUR per 10 min.
- Canoe starting from 70 EUR per tour.
- Catamaran starting from 105 EUR per tour.
- Jetski starting from 40 EUR per tour.
- Paddle board starting from 20 EUR per 10 min.
- Parasailing starting from 45 EUR per 10 min.
- Sailboat starting from 105 EUR per tour.
- Snorkerling starting from 40 EUR per tour.
- Surf starting from 45 EUR per tour.
139
Is it possible to request a specific floor at Hotel Baobab Suites?
We have 6 floors, a lift on each floor which is fully wheelchair accessible.
- Infinity Indulgence: Top floor
- Infinity Euphoria: Top floor
- Infinity Harmony: Upper floors
- Infinity Mar: Any floor
- Infinity Rio: Any floor
- Serenity Elegance: Any floor
- Serenity Allegra: Top floor
- Serenity Essence: Top floor
- Serenity Mar: Any floor
- Serenity Rio: Any floor
- Serenity Lago: Upper floors
- Serenity Bliss: Upper floors
- Serenity Pico: Any floor
- Divinity Breeze: Upper floors
- Divinity Mar: Ground floor
- Divinity Lago: Upper floors
- Divinity Rio: Ground floor
- Divinity Bliss: Any floor
- Divinity Eden: Ground floor
- Divinity XS studio: Ground floor
141
Is Hotel Baobab Suites fully accessible for wheelchairs ?
Yes, the property is wheelchair friendly. Our wheelchair-accessible accommodations are equipped with a roll-in shower. At the end of the reservation form, there will be a “special request” box. Let us know that you require wheelchair accessible room and we will take care of the rest
143
What are your swimming pool hours at Hotel Baobab Suites hotel?
Open all year Open every day Hours: 10:00 - 18:00
145
What is the restaurant's rating at Hotel Baobab Suites hotel?
None of our restaurants has a Michelin star.
147
Does Hotel Baobab Suites provide a special diet and allergy-free menu?
Our restaurant is able to accommodate the following dietary requirements Available at all times: Almond-free & dairy-free. Available upon request (let us know at check-in): Vegan & vegetarian. Egg-free, gluten-free, nut-free, peanut-free, seafood-free, sesame-free & soy-free.