JOB OFFER

2º Maître

JOB DESCRIPTION:

2º Maître with creditable experience for our restaurants.

RESPONSIBILITIES:

  • Collaborate and replace the Maître in its own tasks.
  • Support and collaborate with the Maître in the actions of improving sales and customer satisfaction.
  • Perform in a qualified manner functions of management, planning, organization and control of the restaurants and bars of the hotel.
  • Manage customer complaints.
  • Supervise and inspect all services on a regular basis, with the aim of ensuring the safety of people and achieving maximum acceptance and satisfaction of customers with regard to the offer of drinks and meals.
  • Coordinate the service between the dining lounge service and kitchen until the client (breakfast / lunch / afternoon tea / dinner).
  • Conduct inventories and controls of materials, merchandise  and more in the department of your responsibility.
  • Interdepartmental cross-section support (restaurant, room service, bars, events).
  • Ensure compliance with the Occupational Risk Prevention protocol.
  • Select, evaluate and collaborate in the formation and training of dining lounge service team members.

IS REQUIRED:

  • Experience of minimum 3 years in similar position, preferably in 4*or 5* hotels.
  • Demonstrable knowledge in bar/restaurant, hotel, wines and cocktail bar.
  • Teamwork and cooperation.
  • Friendliness, kindness and customer orientation through excellence.

IT IS VALUED:

  • FP I-II training / Medium Degree / Superior in Catering Services.
  • Training in Protocol and Customer Service in Catering, Management of Hotel Companies, Training in Oenology.
  • High level of English, other languages (German, French…).
  • Good management of computer tools (Pack Office).

IT OFFERS:

  • Employment contract with discharge from Social Security.
  • Work in a team with a pioneering spirit.
  • The opportunity for development in a company in continuous growth and expansion.

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