In order to comply with Article 10 of Law 34/2002 of Services of the Information Society and Electronic Commerce, we inform users of our data:
- Company Name: Rent2ndhometenerife S.L.U.
- Registered Office: Calle Roques de Salmor, 5 Costa Adeje 38679 Adeje, Santa Cruz de Tenerife
- VAT NUMBER: B38986626
- E-Mail: firstname.lastname@example.org
- Website: baobabsuites.com
Rent2ndhometenerife S.L.U. (hereinafter also the provider) as responsible for the website, makes available to users this document, which regulates the use of the website baobabsuites.com, with which we intend to comply with the obligations under Law 34/2002, of Services of the Information Society and Electronic Commerce (LSSICE or LSSI), as well as inform all users of the website regarding what are the conditions of use of the website.
Through the Web, Rent2ndhometenerife S.L.U. provides users access to and use of various services and content made available through the web.
Any person accessing this website assumes the role of user (hereinafter the User or Users), and implies full and unreserved acceptance of each and every one of the provisions contained in this legal notice, as well as any other legal provisions that may apply.
As users, you must read this Legal Notice carefully whenever you enter the website, as it may undergo modifications as the provider reserves the right to modify any type of information that may appear on the website, without there being any obligation to give prior notice or inform users of these obligations, with publication on the provider’s website being sufficient.
2.- CONDITIONS OF ACCESS AND USE OF THE WEBSITE.
2.1. Free access and use of the web.
The use of the website of Rent2ndhometenerife S.L.U. by the user is free of charge. However, some of the services provided by the provider through the Web are subject to payment of a price determined by the general conditions of contract.
2.2. User Registration.
In general the provision of the Services does not require prior subscription or registration of Users. However, Rent2ndhometenerife S.L.U. conditions the use of some of the services to the prior completion of the corresponding user registration. This registration will be made in the manner expressly indicated in the section of the service itself.
2.3. Accuracy of the information.
All information provided by the User must be truthful. To this effect, the User guarantees the authenticity of the data communicated through the forms for subscription to the Services. It is the responsibility of the User to keep all information provided to Rent2ndhometenerife S.L.U. permanently updated so that it responds, at all times, to their actual situation. In any case, the User shall be solely responsible for any false or inaccurate statements made and the damages caused to the provider or third parties.
In order to use the services, minors must always obtain prior consent from their parents, guardians or legal representatives, who are ultimately responsible for all acts carried out by minors in their care. The responsibility for determining the specific content to which minors have access lies with them, which is why if they access inappropriate content on the Internet, mechanisms will have to be established on their computers, in particular computer programmes, filters and blocks, which allow them to limit the content available and, although they are not infallible, they are particularly useful for controlling and restricting the material to which minors may have access.
2.5. Obligation to make correct use of the Website.
The User undertakes to use the Website in accordance with the Law and this Legal Notice, as well as morality and good customs. To this effect, the User will abstain from using the page for illicit or prohibited purposes, harmful to the rights and interests of third parties, or which in any way may damage, render useless, overload, deteriorate or impede the normal use of computer equipment or documents, files and all types of content stored in any computer equipment belonging to the provider.
In particular, and by way of example but not exhaustively, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material that:
(a) is contrary to, despises or infringes fundamental rights and public freedoms recognised constitutionally, in international treaties and other regulations in force;
(b) induces, incites or promotes criminal, denigrating, defamatory or violent actions or, in general, actions contrary to the law, morality and public order;
(c) induces, incites or promotes discriminatory actions, attitudes or thoughts on grounds of sex, race, religion, beliefs, age or condition;
(d) is contrary to the right to honour, to personal or family privacy or to one’s own image;
(e) in any way damages the credibility of the provider or third parties; and
(f) constitutes lawful, misleading or unfair advertising.
3.- EXCLUSION OF GUARANTEES AND LIABILITY
The provider is exempt from any type of responsibility derived from the information published on our website, provided that this information has been manipulated or introduced by an external third party.
This website has been checked and tested to ensure that it functions correctly. In principle, it can be guaranteed to function correctly 365 days a year, 24 hours a day. However, the provider does not rule out the possibility that there are certain programming errors, or that happen due to force majeure, natural disasters, strikes, or similar circumstances that make it impossible to access the website.
Rent2ndhometenerife S.L.U. does not give any guarantee nor is responsible, in any case, for damages of any kind that may arise from the lack of availability, maintenance and effective operation of the website or its services and content; the existence of viruses, malicious or harmful programs in the content; the illegal, negligent, fraudulent or contrary to this Legal Notice and conditions of use; or the lack of legality, quality, reliability, usefulness and availability of services provided by third parties and ademanes available to users on the website.
The provider shall not be liable under any circumstances for any damages that may arise from the illegal or improper use of this website.
Under no circumstances will cookies be used to collect personal information.
For more information, see our Cookies Policy.
5.- LINKS (LINKS)
From the website you may be redirected to content from third party websites. Given that from the website we cannot always control the contents introduced by third parties, Rent2ndhometenerife S.L.U. does not assume any type of responsibility with respect to these contents. In any case, the provider states that it will immediately remove any content that could violate national or international law, morality or public order, proceeding to the immediate withdrawal of the re-direction to these websites, informing the competent authorities of the content in question.
The provider is not responsible for the information and content stored, including but not limited to, in forums, chats, blogs, comments, social networks or any other medium that allows third parties to publish content independently of the provider’s website. However, and in compliance with the provisions of art. 11 and 16 of the LSSICE, the provider makes itself available to all users, authorities and security forces, and actively collaborates in the removal or, where necessary, blocking of all content that may affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that the user considers that there may be any content that could be susceptible to this classification, he/she is requested to notify the website administrator immediately.
6.- PROTECTION OF PERSONAL DATA
7. SOCIAL NETWORKS
Please note that Rent2ndhometenerife S.L.U. may be present in social networks. The processing of data that users include in the same [becoming followers of the provider in social networks (and / or making any link or action of connection through these)] will be governed by this section, as well as the conditions of use, privacy policies and regulations of access and use of social networks in question and previously accepted by the user. Rent2ndhometenerife S.L.U. will process your data in order to inform you of the activities, products or services of the provider through these social networks, as well as for any other purpose that the regulations of the Social Networks allow, but will not be responsible for their privacy policies.
The publication of content is prohibited:
– That are allegedly unlawful by national, community or international regulations or that carry out allegedly unlawful activities or contravene the principles of good faith.
– That violate the fundamental rights of persons, lack of courtesy in the network, annoy or may generate negative opinions in our users or third parties and in general any content that Rent2ndhometenerife S.L.U. considers inappropriate.
– And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.
Also, Rent2ndhometenerife S.L.U. reserves the right to remove, without notice from the website or corporate social network content deemed inappropriate.
8.- INTELLECTUAL AND INDUSTRIAL PROPERTY
The website, including but not limited to programming, editing, compilation and other elements necessary for its operation, designs, logos, texts, photographs and/or graphics are the property of the provider or, if necessary, have the licence or express authorisation of the authors. All the contents of the website are duly protected by intellectual and industrial property regulations.
Regardless of the purpose for which they were intended, the total or partial reproduction, use, distribution and public communication require the prior written authorisation of the provider. Any use not previously authorised by the provider will be considered a serious breach of the intellectual or industrial property rights of the author.
The designs, logos, texts and/or graphics not belonging to the provider and which may appear on the website belong to their respective owners, and they themselves are responsible for any possible controversy which may arise with respect to the same. In any case, the provider has the express prior authorisation of the owners.
The provider recognises in favour of their owners the corresponding industrial and intellectual property rights, and the mention or appearance on the website does not imply the existence of rights or any responsibility of the provider with regard to the same, nor any endorsement, sponsorship or recommendation by the same.
To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so via the e-mail address indicated above.
9.- APPLICABLE LAW AND JURISDICTION
For the resolution of disputes or questions related to this website or the activities carried out therein, Spanish legislation shall apply, to which the parties expressly submit themselves, and the Courts and Tribunals of Santa Cruz de Tenerife shall be competent for the resolution of all disputes arising from or related to its use.
This website only collects personal data with the knowledge and information of the users.
1. DATA CONTROLLERS. WHO WILL PROCESS YOUR DATA?
- Identity Rent2ndhometenerife S.L.U.
- Address Calle Roques de Salmor, 5 Costa Adeje 38679 Adeje, Santa Cruz de Tenerife
- Email email@example.com
- Delegado de Protección de datos (DPD) Invesgia Nubelia S.L.U., firstname.lastname@example.org
2. WHAT PERSONAL DATA DO WE PROCESS AND WHERE DO THEY COME FROM?
As a result of your relationship with us, we may process different categories of personal data, depending on the service or product contracted with us. These data may be collected by any of the means that Rent2ndhometenerife S.L.U. offers, both online and in person. The categories of data processed may be the following:
Identification data of natural persons: name and surname, ID card/identification document, telephone, email, address, signature.
Special category data.
3. PURPOSE. WHAT ARE YOUR PERSONAL DATA USED FOR?
Rent2ndhometenerife S.L.U. informs you that it may process personal data for the purposes set out below, to the extent that there is a legal basis for each treatment as explained below.
The main purposes for which your personal data may be used are as follows:
PURPOSE More information about data processing
Management of the booking and contracted services
Management of your booking and/or purchase
Sending booking confirmation
Processing, if applicable, of the booking payment and pre-authorisations.
In the event that the user provides data relating to their health in the freely worded fields of the data collection forms or by request to the call centre agent in order to manage specific services, Rent2ndhometenerife S.L.U. understands that this data is communicated expressly and voluntarily by the user, as there is no prior request for this information and will only be processed to manage the user’s request (for example, rooms adapted based on special needs).
Management of requests for modification or cancellation of requested reservations.
Management of the accommodation and other services such as SPA, bars and restaurants, nursery, etc.
Fulfilment of legal obligations
Fulfilment of accounting, legal, fiscal and administrative obligations.
Compliance with Covid-19 requirements
Guarantee the right to safety and health protection of all clients and collaborate with Covid-19’s monitoring, surveillance and epidemiological control.
Competitions, sweepstakes and events
Management of your participation in competitions, sweepstakes and other activities in which you have requested to participate.
Submitting quality surveys
In order to assess the level of satisfaction of users with the products and / or services contracted, Rent2ndhometenerife S.L.U. will send quality surveys in order to obtain your opinion about them and thus be able to improve the provision of its services on an ongoing basis.
Commercial communications (not expressly requested)
In order to offer the user products and services that may be of interest to him/her, offers will be sent about products and services related to those already contracted or that he/she has contracted in the past with Rent2ndhometenerife S.L.U.. You can object to receive these communications in each communication you receive.
Sending commercial communications about offers unrelated to the services and / or products contracted. Rent2ndhometenerife S.L.U. may send promotional offers about certain products that the user can enjoy at the hotel (e.g., furniture in the room reserved, invitations to events, SPA, etc.). Similarly, Rent2ndhometenerife S.L.U. may send information about activities related to tourism and leisure, such as cultural activities, excursions, sporting events, etc. that may or may not be offered in conjunction with our accommodation services.
Enquiries, requests or suggestions
Management of the enquiry, request or suggestion made by the interested party.
Sending of CVs
Include it in the personnel selection processes currently open or for future processes in which the candidate may fit, and may not be used for other purposes.
Furthermore, by providing your data by any of the means provided, you guarantee the accuracy of the data provided and undertake to communicate any changes that may occur in them.
Remember that, when we ask you to fill in your personal data to give you access to some functionality or service, we will mark some fields as compulsory, as they are data that we need in order to be able to provide you with the service in question. Please note that if you choose not to provide us with this information, you may not be able to take advantage of those services or functionalities or submit your request to us.
4. LEGITIMATION. WHY DO WE USE YOUR PERSONAL DATA?
Rent2ndhometenerife S.L.U. is entitled to use your personal data for different reasons, in particular the following:
PURPOSE – LEGITIMACY
Management of the reservation and contracted services
Execution of the contract
Fulfilment of legal obligations
Contractual performance, fulfilment of legal obligations
Compliance with Covid-19 requirements
Legal obligation (DECREE law 17/2020, of 29 October, on extraordinary measures in the field of tourism to deal with the effects of the health and economic crisis caused by the pandemic caused by the COVID-19)
Competitions, prize draws and events
Sending of quality surveys
Legitimate interest of Rent2ndhometenerife S.L.U.
Commercial communications (not expressly requested)
Queries, requests or suggestions
If you send us a query, request or suggestion without being registered with Rent2ndhometenerife S.L.U., we will use the data provided to respond to the query based on your consent and our legitimate interest.
When a registered user makes a query, request or suggestion we use your data to respond based on the execution of the contract.
If you submit a request to exercise your rights as explained in section 7. RIGHTS THAT YOU MAY EXERCISE, we will use your data on the basis of a legal obligation.
Sending of CVs
Your consent to the voluntary sending of your curriculum vitae by electronic means or by signing the document for the processing of your personal data.
5. HOW LONG WILL WE KEEP YOUR DATA. HOW LONG WILL WE KEEP IT?
The personal data provided will be processed and kept for the time necessary to fulfil the purpose for which they are collected. Once this period has expired, we will keep your data duly stored and protected in order to make them available to the competent Public Administrations, Judges and Courts or the Public Prosecutor’s Office for the period of limitation of any actions that may arise from the relationship maintained with the user and/or during the legally established retention periods. Once the possible actions of each case prescribe, Rent2ndhometenerife S.L.U. will proceed to the deletion of personal data.
In the event that the legitimacy for the processing of your data is based on your consent, Rent2ndhometenerife S.L.U. will keep your information as long as the user does not withdraw the consent first provided.
Some of the legal deadlines we must meet are as follows:
DATA – DEADLINES
|Entry part and logbook||3 years|
|Accounting and tax documentation for commercial purposes||6 years|
|Accounting and tax documentation for tax purposes||4 years|
|Building access control||1 month|
|Video surveillance||1 month|
|Sending commercial communications||Until withdrawal of consent6.|